2019
Year in Review
54,778
members secured loans

Consumer Loans

Last year we originated $3.87 billion in new loans through personal, auto loans, credit cards and student loan debt.

Auto Loans

Of course, we also helped members secure new or used vehicles so they can live, get to work and play the way they want to.

28,570
members bought cars
4,911
members purchased homes

Mortgages

We helped members find and fund the perfect place to call home - whether it was their first home, next home or even building the house of their dreams.

Insurance

We protected the people and things most important to them and their loved ones through our independent insurance agency, First Tech Insurance Services.

14,495
member households insured
$337,537,523
in new investments

Investments

We retained our ranking as the nation's largest credit union financial advisory business through Addison Avenue Investment Services.

Credit Union Membership

We welcomed 70,702 new members into the First Tech family.

610,473
total members

Financial Dreams,
Fantastic Realities

When our members succeed, it
shows how credit unions can
help people achieve their dreams
and improve our world.

Built by Members, for Our Members

Bank from your desktop with Online Banking or use Mobile Banking though our app, your tablet or a mobile web browser.

4.65

Average app rating
 

200

New features, bug fixes and enhancements

50,100

New digital banking users

Work from Home, Bank from Home

$143,000,000

Amount of money sent or received by members with ZelleĀ®

$537,000,000

Amount in checks deposited remotely through the First Tech app

$1,203,000,000

Amount in payments scheduled and paid through First Tech Bill Pay

Download the First Tech App Today

Download the app that helps you do it all, no matter where life takes you. First Tech's mobile app gives you the flexibility to pay bills, transfer money, pay people you know, monitor your account activities and more from anywhere, anytime.

Google Play App Store
Our
Community
Focus

People Helping People

First Tech's annual employee giving match provides employees the opportunity to increase their giving, dollar for dollar throughout the year to maximize their impact to organizations they care about.

$35,500

Volunteer Grants

The Volunteer Grant program recognizes our employee champions and empowers them to deepen their giving efforts through $250 grants that can be leveraged to qualifying nonprofit organizations of their choice.

30,050
Community service hours across the credit union

212
Volunteer events took
place in 2019

97
Organizations supported through volunteering

87%
Employee participation
 

Another Great Year of Service

Giving back is part of who we are at First Tech. Our team members truly understand the importance of donating their time and dollars to organizations making a difference.

Partner Spotlight

FIRST

We're proud to partner with FIRST and help support critical programs like GIRLS GEN, where youth have the opportunity to visualize themselves in STEM careers and have the tools they need to realize their dreams. Together, we're making a difference in our community today and helping to build a strong future for tomorrow and beyond.

Education

Total $1,315,523

We focus on providing access to equitable educational opportunities for youth in our communities, ensuring that every student has the support they need to succeed today and lead tomorrow.

  • STEM
    $940,953
  • Early Childhood Literacy
    $212,910
  • Financial Education
    $98,660
  • Scholarships
    $60,000
  • Credit Union for Kids
    $1,477,480
  • Supportive Health Service
    $58,000

Research

Total $1,535,480

Supporting our future leaders means keeping them healthy and leveraging technology, research and innovation to fuel breakthroughs in medical treatments and cures.

Innovation

Total $439,100

We support innovative solutions to our communities' most pressing needs-removing access barriers and ensuring children and families have the food, shelter and safety they need to learn, grow and thrive.

  • Food
    $306,600
  • Safety
    $65,500
  • Shelter
    $67,000

Credit Unions for Kids

More than thirty years ago, First Tech helped found Credit Unions for Kids, a national movement benefiting children and families served at Children's Miracle Network Hospitals:

  • OHSU Doernbecher Children's Hospital $653,500
  • Seattle Children's Hospital $200,00
  • UCSF Benioff Children's Hospital $170,000
  • UC Davis Children's Hospital $150,000
  • Colorado Children's Hospital $30,000
  • PeaceHealth Sacred Heart Medical Center - Riverbend $45,000

Season of Giving

$200,000 to 43 organizations

Every year, First Tech employees and the community come together for the annual Season of Giving campaign to help us direct funding toward nonprofit organizations - working to ensure children and families have the resources they need during the busiest time of year.

Greg Mitchell
President and CEO

A Message from Greg:
Thank You for Your Membership

We will work to be steadfast, committed allies for our community of members, and we continue to strive to be America's most admired credit union. As always, I'd like to thank you for your membership, and for being a vital part of our family.

Download Our Annual Report

We put our time, money, passion, experience, smarts, elbow grease, and whatever else we can muster up to work for you. Download our Annual Report to learn more about our collective impact in 2019.